Help Center

What this help page covers

OM Gallery is for teams and hosts who need one place to publish an event album, control who can view or download, and optionally let guests add their own photos. Use the sections below to follow common workflows, scan questions, or jump to pricing and product screenshots.

Getting started overview

Most accounts share a first album shortly after sign-in. These steps summarize the path from registration to a live gallery.

1. 1

   Create an account

   Register for a free trial. No credit card required to get started.

2. 2

   Create an event album

   Name your album, set the event date, and configure access and download settings.

3. 3

   Upload your photos

   Upload manually via the dashboard, or connect Breeze DSLR Remote for automated delivery during events.

4. 4

   Share with clients or guests

   Send the gallery link or display the QR code. Your audience browses and downloads based on your settings.

Core workflows

Concrete paths people follow inside OM Gallery after the basics are set up.

• Create and configure an event album

  Add an album for the event, set the title and date, and choose viewing and download rules before you upload files.

• Share galleries with clients or guests

  Send a direct gallery link by email or message, or display a QR code so people can open the album on their phone.

• Collect guest uploads

  When guest upload is enabled for the album, visitors can add photos from their devices into the same event gallery.

• Manage multiple events

  Use your dashboard to work across many albums and keep each event separate without mixing files or access.

Common questions

Help-focused answers about albums, sharing, guest uploads, and downloads. (Pricing and plan questions also appear on the main FAQ on the home page.)

How do I create a new event album?▾

Sign in, open your dashboard, and create an album. Add a title, event details, and privacy or download settings, then upload or connect your usual upload workflow.

How do I share an album?▾

Open the album in your dashboard and use the gallery link your guests or clients should open. If you use QR codes for the event, share or print the code shown for that album.

Can guests upload photos without creating an account?▾

Yes, when guest upload is enabled for the album. They use the link or QR code you provide; they do not need their own OM Gallery account.

How do downloads work for visitors?▾

You control download permissions in the album settings. Visitors can download only when you allow it for that gallery.

What is the Breeze / DSLR Remote Pro integration?▾

It lets compatible DSLR Remote Pro (Breeze) setups send booth photos into OM Gallery so new shots can appear in an album without manual upload. Configuration happens in your booth software and OM Gallery account settings.

Where is my content stored?▾

On the cloud-hosted product, albums and files are stored with your OM Gallery account. A self-hosted PHP variant is in preparation but not yet available.

Troubleshooting

First checks before you contact support.

• Gallery link does not open or shows an error

  Confirm the album is still active, check whether a password is required, and try another browser or device. Ask the album owner to resend the link.

• Upload fails or stops

  Check your network connection, file type (for example JPG, PNG, or WebP), and that you have storage available on your plan. Retry with a smaller batch if the connection is slow.

• Booth or automated uploads do not appear

  Verify the Breeze / DSLR Remote Pro workflow is pointed at OM Gallery and that the target album exists. TODO_TECH_VERIFY: confirm exact integration labels in your booth software match your dashboard settings.

• Login, billing, or account access

  Use the registration and login pages linked below. For billing or plan changes, see pricing on the home page. If you are still stuck, email us using the contact button.